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ASSISTANCE & FAQ

ASSISTANCE & AFTER SALES

For after-sales assistance you can contact the retailer where you made the purchase. If this is not possible you can contact one of our authorized resellers. The complete list is available here www.bottecchia.com/rivenditori. Bottecchia Cicli does not provide direct assistance to the public, it is not possible to purchase spare parts and receive assistance directly at our headquarters in Cavarzere.

Our technical assistance center is dedicated to b2b resellers, as Bottecchia Cicli does not sell parts or spare parts directly to the public and does not provide direct assistance. For this reason, Bottecchia cannot intercede in any way between the retailer and the final consumer, neither during the purchase nor during assistance, which is always managed through authorized retailers. You can always refer to your retailer to receive information on your purchase/assistance. The reseller in turn will contact our assistance center for all the information he needs.